| About
Us
Contact Us
Free Services
Security and Privacy Policy
About Us
We are a US (Charlotte, NC) based company with sales locations
in Ukraine. Kiev Delivery Group hosts and operates its websites,
KievDelivery.com, OdessaDelivery.com
and NikolaevDelivery.com
from the USA and we are happy to provide you with exceptional level
of customer service and security the US companies are known for.
We create and deliver flower arrangements and gifts in Kiev, Odessa,
Nikolaev and their metropolitan areas. All of our floral arrangements
are professionally assembled by a master-florist utilizing only
the freshest flowers available.
Our commitment to provide you with the exceptional customer service,
means that when you send flowers or gifts using KievDelivery.Com
you have the assurance that your special feelings will be delivered
in the best manner possible.
We are proud to share that our efforts with making our prices the
most affordable on the Ukrainian market are being successful. The
list of free-of-charge services
we provide is brining an additional value to the overall customer
satisfaction with our products and services.
KievDelivery.com always welcomes comments from our customers, letting
us know what kind of service and quality of products we provide.
We would love to receive your feedback so we may continue to improve
and offer you the kind of shopping experience you deserve.
If you have a specific question or comment about KievDelivery.com
or products/services provided by KievDelivery.com, please feel free
to contact us anytime.
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Contact Us
USA (Corporate Headquarters)
Kiev Delivery Group
4100 Carmel Road, Suite B-155
Charlotte, NC 28226-6151, USA
Tel: 1-727-492-5764
Ukraine
Kiev Delivery Group
4 Likhachova Blvd., Suite 42
Kiev, 01130, Ukraine
Tel: 38-044-233-5282
Cell: 38-063-233-5282
Dialing from USA and Canada: 011-38-044-233-5282
Dialing from UK: 00-38-044-233-5282
Dialing from Australia: 0011-38-044-233-5282
Dialing from other countries: country code ( 38 ) city code ( 044
) and number ( 233-5282 )
E-mail Contacts:
General Information - contact@kievdelivery.com
Order Information - sales@kievdelivery.com
Technical Assistance - webmaster@kievsdelivery.com
Instant Messenger Live Help:
Live Help: Click Here
Skype - Kievdelivery
YAHOO! Messenger - Kievdelivery
MSN Messenger - Kievdelivery
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Free Services
Using KievDelivery.com provides many benefits in addition
to the exceptional values and customer service.
- We provide a free photo of delivery and the recipient as well
as a video. The choice is yours!
- With any product from Holiday Specials
and with every order of $100.00 or more, the recipient will also
get a free box of the finest Ukrainian chocolate.
- Customers ordering gifts Electronics
can be certain that the recipients will get the products of the
highest quality with full manufacturer's warrantee and free
installation/set-up support (software, internet connection
set-up etc).
We also provide a wide range of free-of-charge services for the
customers who decide to use KievDelivery.com when and while traveling
to the Ukraine. More information about this can be found in Additional
Services or via email: contact@kievdelivery.com
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Security and Privacy Policy
KievDelivery.com (the "Web Site", "us",
"we"), recognizes and respects the importance of maintaining
the privacy of our customers, registered members ("Members")
and users, and has established this Security and Privacy Policy
as a result. The purpose of this Policy is to inform you of:
- the personal information we may collect from you when you visit
our web site, respond to our emails, place orders via mail or
fax, or otherwise contact us via telephone, email, fax or mail,
- why we gather information from you,
- how we collect it,
- how we use it, and
- the choices you have regarding our use of personal information
you have provided.
Note: You must be 18 years or older to use, subscribe or register
as a member of KievDelivery.com and its affiliates, OdessaDelivery.com
and NikolaevDelivery.com The Web Site is a general audience site
and we do not knowingly collect, maintain or disclose personal information
from or about children.
Why do we gather information?
KievDelivery.com gathers personal information to help improve
our products and customer service, to communicate with you, to process
your orders, to provide an enhanced and more personalized shopping
experience and to inform you, and your gift and message recipients
and of special offers and discounts from us.
What information do we gather?
We collect information through our Web Site, emails, mail, fax,
and telephone, including when you:
- place an order,
- participate in our forums, surveys, contests, promotions, chats,
requests for suggestions, and membership registrations, and
- engage in other activities, services, products and resources
we make accessible to our customers, members or users.
Depending on how you are interact with us, we collect some or all
of the following types of information:
- your name, address, telephone number, email address,
- gender and birth date, if you choose to enter such information,
- products purchased and occasion type (for example, Valentine's
Day),
- any promotion code and related information,
- Message and gift recipients' names, addresses, telephone numbers
and email addresses, and
- other information you provide to us
Note: we do not collect any billing information such as credit
card number or expiration date. This information is collected by
PayPal - our preferred payment processor. Information about PayPal
Security policy can be found here.
Information you provide to us may be collected by us even if an
order, registration, or other process is started but not completed
or otherwise cancelled. Members may also add to their Address Book
the name, address and telephone number of friends or other persons
to whom they may wish to send gifts or expressions. Only Members
have the right to view and edit their Address Book entries.
How we use the information we collect
We use information we collect to communicate with you, to process
your orders, to provide an enhanced and more personalized shopping
experience, to inform you and your gift and message recipients of
offers and discounts from KievDelivery.com and to enable you to
receive credits for purchases under loyalty or buying programs which
you have joined.
We NEVER share, sell or give away any part of your information to
any third party!
We reserve the right to disclose information you provide to us
as required by law, in response to legal process and law enforcement
requests and as necessary or appropriate, in our view, to operate
the Web Site, process orders or registrations, to conduct promotions,
contests, and sweepstakes you participate in, and to protect the
rights or property of the Company, its Affiliates, users, customers,
recipients, Members, Sponsors, Providers, Merchants and Associates.
Please note that any personal information you reveal or post on
one our public forums, such as a guestbook, user review and rate
forum are not protected by this Privacy Policy and may be collected,
shared and used by us or with third parties, including to contact
you. Information you give out or post on our public forums you disclose
at your own risk.
Consent to Transfer and Submission
KievDelivery.com is operated in the United States. If you are
located outside the United States, please be aware that any information
you provide to us will be transferred to the United States. By using
the Web Site or otherwise providing us with information, you hereby
consent to this transfer.
In addition, if you submit data to us about other individuals (such
as your message and gift recipients), you agree that you have obtained
consent from each such individual to the submission, transfer and
processing of the information. Although personal information collected
by us through the Web Site, emails, mail, fax, and telephone is
used by us in accordance with this Privacy Policy, laws generally
applicable to the protection of personal data in the U.S. may not
be as stringent as those in other countries.
Links to Other Web Sites
KievDelivery.com wants you to be aware that when you click on
links and/or ad banners that take you to affiliated or third-party
web sites, you will be subject to the privacy policies and terms
of use of those web sites, not ours. We encourage you to read the
posted privacy statement and user terms whenever using, and prior
to providing any personal information to, any other web site.
Security and Passwords
KievDelivery.com does not request, view, store, collect any billing
information such as credit card number or expiration date. This
information is collected by PayPal - our preferred payment processor.
Once you are ready to pay, you are taken to the PayPal secure gateway
where payment transaction occurs. Information about PayPal Security
policy can be found here.
Portions of the Web Site (such as our Member registration and Address
Book) may require registration and log-in processes in which you
will select a user ID and password (collectively, the "Password").
Passwords provided to you by us are the confidential property of
the Company and may be used by you solely for your individual use
of the Web Site (and otherwise as specified by us). You are responsible
for maintaining the confidentiality of any Password and for all
activities that occur using your Password, whether or not authorized
by you. You agree to immediately notify us of any unauthorized use
of your Password or accounts.
How to Limit the Use of Personal Information
We want to communicate with you only to the extent you want to
hear from us. If you prefer not to have personal information collected
from you via the Web Site, emails, mail, fax, and telephone shared
with third parties, or to set your preferences concerning promotional
communications, please follow the directions below.Your instructions
will be processed as soon as reasonably practicable and in accordance
with law.
If you also prefer that we not use the personal information you
have provided to contact you or your message or gift recipients
for our own marketing and promotional purposes, please indicate
that in your email or letter. These instructions, however, do not
apply to non-promotional messages from us.
Emailing us at: remove@kievdelivery.com
from the email address which you wish to have removed, and include
your postal mailing address in the message; or
Writing us at:
Kiev Delivery Group
4100 Carmel Road
Suite B-155
Charlotte, NC 28226-6151
Telephoning us 1-727-492-5764
(Please, include or tell us your mailing address).
Any promotional email we send to you or your gift or message recipients
will include a link to our Privacy Policy and a link to use to opt-out
of receiving further promotional emails from the sender.
Your Comments
KievDelivery.com welcomes feedback concerning this Privacy Policy.
Please send your comments and questions to feedback@kievdelivery.com.
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