Choco Heaven Cake

Product Information

Do you know some sweet tooth? somebody who has a total weakness for chocolate? This cake, named Chocolate Heaven is made of the best chocolate of all kinds and also includes chocolate cookies, chocolate biscuits, chocolate creme filling, and pieces of dark and milk chocolate on the top. This cake is also made with fresh, finest, and natural ingredients. Serves 12 for a great party. Attention! Sometimes it happens that we cannot find exactly the same cake as in the picture. We shall contact you to agree on the options we have.  

• This product is delivered in special cake packing. We deliver fresh baked cakes only. 
  
• Same-day delivery, return and exchange of the product is not available.

The cake we deliver is taste and wonderful surprise by itself. But, please, agree with us, that beautiful bouquet of flowers and (or) teddy bear will become a great addition to your order and will try to convey your feelings to the recipient in their full. Please do not forget to add your text to the recipient and we shall put it on the card and deliver together with your order. 

Guarantees and Substitution

Kievdelivery and affiliated local florists in Ukraine do everything they can to make sure your "Choco Heaven" cake arrives exactly as requested. Please know that in each instance, the utmost care & attention is given to ensure that your gift cake is as similar as possible to the requested item and is received in a timely manner. We make deliveries of the cakes in the special packing, cakes are stored in the fridge right before and during the delivery to ensure its freshness and high quality when presented to your recipient.  

The image displayed is only indicative in nature. Although we make 100% efforts to match the image displayed, the actual cake delivered in Ukraine may vary in shape or design as per the availability. 

Should the possible substitution affect more important features (for example, type or size of a cake) Kievdelivery will contact the sender by all the means provided for future instructions. If the company fails to contact the sender and to arrange the delivery of the ordered item as shown in the picture and in the description, the full refund will be issued and the order canceled.

Kievdelivery invites its customers to visit and check the real delivery photos on our Facebook page Flowers and Gifts Delivery in Ukraine or on Photos of Delivery. Please refer to Substitution Policy for Flowers in Ukraine for more details, explanations, and cases.

Delivery Policy

Your "Choco Heaven" cake will be delivered in Ukraine in the following way:

Although we do follow the delivery instructions, we cannot guarantee we will follow them completely. It is connected with the fact that we do make a call to the recipient in order to arrange the delivery and follow the instructions of the person, who receives your "Choco Heaven" cake. Deliveries are usually and normally made between 8 am and 8 pm Ukrainian time. Though, should recipient require other times of delivery, we do the utmost efforts to follow the desires of your special person in Ukraine.

Since cakes are perishable in nature, an attempt for delivery will be done once.  It means that if "Choco Heaven" cake delivery was arranged for a certain address, time and date and is on the route, it can not be changed afterward. We will accept this order as delivered.

Notification about the delivery of your order will be sent to your email address and, if the option is chosen and phone number entered in the correct form, SMS-message to your phone number sent. The picture of delivery is made with the permission of the recipient only. Even customer requested the picture(s) of delivery, but the recipient refused to pose with your gift(s), the pictures will not be made. The availability of pictures of delivery does not affect the status of the order delivered. 

We will issue a full refund upon the customer's request if the order is not on the route to the recipient. Please note, no refund will be made if the person at the delivery address refused to accept the gift from you. For detailed information about the delivery, instructions, procedures, and policy, please visit our Delivery Policy for Flowers in Ukraine.