Product Information
We are proposing this yellow-colored flower arrangement as a beautiful expression of your love and concern at this difficult time. Features fresh bright-colored roses, mums, lilies, poms, carnations, statice, and more. We can deliver directly to the funeral home or crematorium.
Attention. Please read the important information below
- Same-day or express delivery is available. No problem, we can. Order with confidence.
- We will need the name of the cemetery and the time of the ceremony and the name of the responsible person
- You can write the text to be placed on the mourning tape
- Since we use only the freshest flowers available, so colors and varieties may vary
- Regular packaging (clear cello) will be used for delivery and removed before the ceremony
Regular, Premium, or Prestige
Customers can select from three available options for the style and size of the products delivered: REGULAR, PREMIUM, or PRESTIGE.
For flowers and bouquets, there are the following options available:
- Regular — florists will carefully craft the flower arrangement to closely mirror the style and dimensions depicted in the picture presented on the product's page.
- Premium — when the customer selects this option, the florist can include additional foliage, add a ribbon or wrapping, and potentially increase the number of flowers. The specific flowers and the number of stems added may vary based on local availability and the florist's discretion.
- Prestige — this option ensures a bounty of flowers and foliage compared to the Premium and Regular choices. Additionally, it may include extra enhancements such as wrapping, ribbon, or complementary flowers and greens that might not be visible in the photograph but perfectly complement the overall style of the product.
Kyivdelivery and affiliated local florists in Ukraine do everything they can to make sure your flowers and/or gifts are delivered precisely as requested. Please know that in each instance, the utmost care and attention are given to ensure that your gift is as similar as possible to the requested item and is received in a timely manner.
Substitution and Delivery Policy
SUBSTITUTION
Kyivdelivery invites its customers to visit and check the real delivery photos on our Facebook page Flowers and Gifts Delivery in Ukraine, or on Photos of Delivery. Please refer to the Substitution Policy for Flowers in Ukraine for more details, explanations, and cases.
To ensure the timely delivery of your arrangement, there may be occasions when substitutions are necessary. Rest assured, we handle your order with the utmost care and attention, striving to make it as closely resembling the requested item as possible. Each bouquet is hand-designed by our florists, so the exact color, size of the stems, and number of buds may vary. The image displayed is only indicative. Although we make 100% efforts to match the image displayed, the actual product delivered may vary in shape or design as per the availability.
Flowers.
In the case of assorted flower arrangements, we prioritize using the colors displayed online whenever possible. This may involve substituting other types of flowers that hold equal or greater value. For unique flower arrangements, such as those comprised solely of roses, lilies, or tulips, we will make every effort to match the specific flower type. However, there is a possibility that we may need to substitute with a different color while maintaining the overall aesthetic. For example, for rose arrangements, we will make every attempt to match the flower type but may substitute with another color or shade of color (for example, to ensure the freshest roses available are delivered, we may deliver light red roses, or deep red velvet roses and not simply red roses as presented on the product’s picture).
Should the possible substitution affect more important features (for example, color from red to white, the size of the flowers, a smaller quantity of stems), Kyivdelivery will contact the sender by all the means provided for future instructions. If the company fails to contact the sender and arrange the delivery of the ordered item as shown in the picture and in the description, a full refund will be issued and the order canceled.
DELIVERY
Sympathy flower delivery has its specific aspects which we follow in order to make the process as comfortable as possible and to respect the difficulties and nuances that can appear with flower delivery for such a sad event. For detailed information about the delivery, instructions, procedures, and policy, please visit our Delivery Policy for Flowers in Ukraine.
- Deliveries will be made when it is comfortable for the person in charge who will be appointed to accept the flowers.
- A delivery attempt will be made only once.
- Notification about the delivery of your order will be sent to your email address, and, if the option is chosen and the phone number is entered in the correct form with the country code included, an SMS message will be sent to the customer's phone number.
- We will issue a full refund upon the customer's request if the order is not en route to the recipient. Please note that no refund will be made if the person at the delivery address refuses to accept the delivery.
